Playing a bit of catch up here, but there was an interesting article in the July 11 Wall Street Journal about one of my favorite topics…the millennials! PwC’s CEO Switches Tactics to Keep Millennials is worth reading on a number of fronts, but especially in his comments about the millennials and their interests relative to working. Dennis Nally is the CEO of PricewaterhouseCoopers and the author of the article is Javier Espinoza.
From the article:
Mr. Nally: This millennial generation is not just looking for a job, they're not just looking for salary and financial benefits, they're looking for skill development, they're looking for mobility, they're looking for opportunities to acquire different skills and to move quickly from one part of an organization to another. How you manage that sort of talent and how you deal with their expectations is very different from what's been done in the past.
Mr. Nally: The millennium generation is probably the most technological group of people ever joining the workforce. How they want to work, use social media and team within a company is very different than the prior generation. If your human policies aren't responsive to what they are looking for, they are going to go to a company that is. They want less-hierarchical structures, they want more flexibility, they want to work as hard but they want to define how they do their work. If you can't figure out a way to accommodate that kind of flexibility, you're not going to be able to retain that talent.
WSJ: What [is PwC] doing to attract and retain talent?
Mr. Nally: We have adapted both how we recruit and how we work with people once they join us to suit the millennial generation. For example, in the U.S. we have set up a LinkedIn application that allows students to track the career paths of existing graduate trainees already in the firm so a student can see how a career with PwC develops. In the U.K., we use a Facebook application to connect recruits together before they join so they can begin to build their own PwC community.
We also provide mentors for our people from day one both formally and informally and encourage people to actively use their mentors to build skills and experience. We understand that flexibility and the ability to gather useful experience are key, as a result we actively encourage our people to move both between different business areas and around the world to gain experience. We also provide career breaks, flexible working, cycles of experience outside PwC and we actively encourage volunteering.
Showing posts with label Millenials. Show all posts
Showing posts with label Millenials. Show all posts
Friday, July 15, 2011
Tuesday, September 28, 2010
Bashing and the Millennials
I work with Millennials, and I have five of my own that I call children, so it thrilled me this weekend when I was reading the article below in Fast Company by Nancy Lublin, the CEO of Do Something, a really neat venture that you should check out. I also liked a couple of her comments on management, which I placed in bold below. Take a read…and then cut them some slack. Here is the link to the article: Why Bashing Millennials is Wrong.
Lazy. Entitled. Fickle. Freighted with their own inscrutable agendas. These are the kinds of things people say about cats -- and millennials. For today's managers, the generation born after 1980 is a favorite punching bag.
It's not hard to see why, given that they're the generation of Lindsay Lohan, Jersey Shore, and flip-flops as appropriate office footwear. While it's obviously silly to stereotype an entire generation, whether you're Tom Brokaw or me, so many people have spent so much time
criticizing the millennials that I think it's time an old lady stuck up for them.
I want to be clear: I'm not doing it because I'm a cougar. I am vouching for them because I see their strengths every day in the Do Something office; all but two of our 21 full-time staff are millennials. The very same characteristics that are frequently maligned are the very qualities that make millennials awesome employees. The trick, of course, is to know how to exploit them.
Let's start with the issue of how millennials multitask. While studies show that they think they're better at it than they actually are, the reality is they do it and they're not going to stop. A recent study found that millennials typically use up to seven devices, apps, and programs at once -- texting, G-chatting, tweeting, and listening to music while working on that memo.
Where I make a list and slowly cross things off one at a time, Aria Finger, Do Something's 27-year-old rock-star COO, will sit in front of three screens (two PC, one iPhone) and plow through three times as many tasks in the same amount of time. I see my role as defining a clear goal, giving her the resources to take the shot, and then getting out of the way while she dunks. Millennials don't have traditional boundaries or an old-fashioned sense of privacy.
They live out loud, sharing details of their lives with thousands of other people. Of course there are the obvious risks to this -- say, that unflattering, reputation-damaging photo that should have been deleted from Facebook -- but while you shake your cane at them for indulging in TMI, I see their openness as a great opportunity. For instance, when our summer intern @jimmyaungchen tweets and Facebooks about something he achieved at work, that's free marketing for Do Something to the 1,500 people in his immediate network. I now ask job applicants how many Facebook friends and Twitter followers they have.
We all know that one of the key traits of millennials is that they feel and act entitled. For their whole lives, they've been told that they're the best, that they can be anything they want to be, whether that's the next Mark Zuckerberg or the next American Idol. You say self-indulgent and self-obsessed, I say optimistic and self-confident. They are hungry for responsibility, and I give it to them. Earlier this year, Melanie Stevenson, who does business development at Do Something and is all of 26, walked up to me and said, "I'd like to expand us to five international markets by the end of this year." Awesome. Bold. Audacious. Every employer should want a dozen Melanies working for them. (We launched in Portugal in June, and expect to add three more countries this month.)
An entitled person tends to be high maintenance -- millennials may well be the poodles of humanity, demanding constant grooming and incessant praise. But celebrating small victories shouldn't be seen as just a way to kowtow to this generation's oversized egos; at a recent conference, Jack Welch said that it's a great -- and underused -- management tactic. We should learn to recognize the contributions of each team member more explicitly. We should give feedback more than once a year in a stilted annual performance review. If your people aren't worthy of praise, get rid of them. If they deserve praise, then be generous with it. Praise is one of the most affordable tools out there: It's free!
Some of you will have read each of the four points above and come up with some quiet (or maybe not-so-quiet) rebuttals. You know what? You're right. Each thing I've said about millennials can be read as a problem. But each one can also be viewed as an opportunity.
Maybe the real problem isn't this generation -- maybe it's that the rest of us don't manage them for greatness, for maximum effect. What we often forget is that this generational clash is a timeworn tale. Whatever side of the divide you're on, it feels new. Yet it happens over and over -- say, once a generation. And in the end, the kids will always win. They're sort of like cats.
Lazy. Entitled. Fickle. Freighted with their own inscrutable agendas. These are the kinds of things people say about cats -- and millennials. For today's managers, the generation born after 1980 is a favorite punching bag.
It's not hard to see why, given that they're the generation of Lindsay Lohan, Jersey Shore, and flip-flops as appropriate office footwear. While it's obviously silly to stereotype an entire generation, whether you're Tom Brokaw or me, so many people have spent so much time
criticizing the millennials that I think it's time an old lady stuck up for them.
I want to be clear: I'm not doing it because I'm a cougar. I am vouching for them because I see their strengths every day in the Do Something office; all but two of our 21 full-time staff are millennials. The very same characteristics that are frequently maligned are the very qualities that make millennials awesome employees. The trick, of course, is to know how to exploit them.
Let's start with the issue of how millennials multitask. While studies show that they think they're better at it than they actually are, the reality is they do it and they're not going to stop. A recent study found that millennials typically use up to seven devices, apps, and programs at once -- texting, G-chatting, tweeting, and listening to music while working on that memo.
Where I make a list and slowly cross things off one at a time, Aria Finger, Do Something's 27-year-old rock-star COO, will sit in front of three screens (two PC, one iPhone) and plow through three times as many tasks in the same amount of time. I see my role as defining a clear goal, giving her the resources to take the shot, and then getting out of the way while she dunks. Millennials don't have traditional boundaries or an old-fashioned sense of privacy.
They live out loud, sharing details of their lives with thousands of other people. Of course there are the obvious risks to this -- say, that unflattering, reputation-damaging photo that should have been deleted from Facebook -- but while you shake your cane at them for indulging in TMI, I see their openness as a great opportunity. For instance, when our summer intern @jimmyaungchen tweets and Facebooks about something he achieved at work, that's free marketing for Do Something to the 1,500 people in his immediate network. I now ask job applicants how many Facebook friends and Twitter followers they have.
We all know that one of the key traits of millennials is that they feel and act entitled. For their whole lives, they've been told that they're the best, that they can be anything they want to be, whether that's the next Mark Zuckerberg or the next American Idol. You say self-indulgent and self-obsessed, I say optimistic and self-confident. They are hungry for responsibility, and I give it to them. Earlier this year, Melanie Stevenson, who does business development at Do Something and is all of 26, walked up to me and said, "I'd like to expand us to five international markets by the end of this year." Awesome. Bold. Audacious. Every employer should want a dozen Melanies working for them. (We launched in Portugal in June, and expect to add three more countries this month.)
An entitled person tends to be high maintenance -- millennials may well be the poodles of humanity, demanding constant grooming and incessant praise. But celebrating small victories shouldn't be seen as just a way to kowtow to this generation's oversized egos; at a recent conference, Jack Welch said that it's a great -- and underused -- management tactic. We should learn to recognize the contributions of each team member more explicitly. We should give feedback more than once a year in a stilted annual performance review. If your people aren't worthy of praise, get rid of them. If they deserve praise, then be generous with it. Praise is one of the most affordable tools out there: It's free!
Some of you will have read each of the four points above and come up with some quiet (or maybe not-so-quiet) rebuttals. You know what? You're right. Each thing I've said about millennials can be read as a problem. But each one can also be viewed as an opportunity.
Maybe the real problem isn't this generation -- maybe it's that the rest of us don't manage them for greatness, for maximum effect. What we often forget is that this generational clash is a timeworn tale. Whatever side of the divide you're on, it feels new. Yet it happens over and over -- say, once a generation. And in the end, the kids will always win. They're sort of like cats.
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